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One client, four moments

This is how ShopWatch accompanies a client from the first impression to the conversation about results.

  1. Before the first meeting

    Walk into the meeting prepared

    Check a prospect's shop for free and without an account. In about 90 seconds you see its score, a verdict per area and the biggest lever. You can share the link to the result.

    • Over 80 checks in seven areas
    • The biggest lever in one sentence your prospect understands as well

    your-shop.com Analytics

    Sample

    ShopWatch Score

    Performance holds your score back the most.

    59/100 Room to grow
    vs. last scan +1

    Score history of the last weeks

    between 57 and 61

    Biggest lever: Ask your agency or in-house development team to bundle the theme's JavaScript files and load them with defer or async. Uninstall apps, plugins and tracking scripts you no longer use yourself - each one ships its own files.

    One verdict per area

    • PerformanceBig lever

      How fast shoppers can see and click something.

    • SEORoom to grow

      How well Google finds and shows your products.

    • SecurityGood

      Whether browsers trust you in front of your customers.

    • Trust & LegalRoom to grow

      Whether your legal information is complete.

    • ReputationGood

      Whether browsers or virus scanners warn about you.

    • Agentic CommercePerfect

      Whether AI assistants can read your products.

  2. Client won

    New client, own workspace

    Create a workspace for the new client, add their shop and invite your team and their contact person. The first analysis starts right away.

    • Unlimited workspaces, each with its own shops and members
    • Owner invite, remove and work with all shops of the workspace
    • User work with shops and checks, but do not manage members
    • You are billed per shop, not per person

    AgencyNew workspace

    Sample
    Create workspace
    • Julia K. julia@your-agency.com
      Owner
    • Tom M. tom@your-agency.com
      Owner
    • Sabine B. marketing@example-fashion.com
      User
    Owner
    Can invite and remove members and work with all of the workspace's shops and checks.
    User
    Can work with the workspace's shops and checks, but cannot manage members.

    The invitation arrives by e-mail, and people sign in without a password. Your client sees their workspace and nothing else.

  3. Every week

    Know what is on this week

    Every shop is checked daily. The actions are ready, sorted by effect and effort, with instructions you can pass straight to your team. If a shop goes down, you get an e-mail right away.

    • Availability every minute
    • E-mail on outage, score drop and before the SSL certificate expires

    Workspace Example Fashion LtdThis week

    Sample
    • Effect: high · Effort: ~10 min Trust & Legal

      The EU warranty notice is missing

      Why and how

      From 27 September 2026 this notice is mandatory for every online shop in the EU. It shows buyers at a glance that their legal rights apply in your shop - trust before they pay.

      How to fix it: Download the official EU notice in colour from the European Commission. In your header or footer, catalogue or checkout, add a sentence like "Your legal guarantee rights" that opens the full notice on click, and always link europa.eu/youreurope/guarantees. Add the notice to your order confirmation e-mail too.

    • Effect: medium · Effort: ~1 hour SEO

      Product images without a description for Google

      Why and how

      Alt texts make product images readable for Google (and screen readers). Without them, your products never appear in Google image search.

      How to fix it: Describe briefly what each product image shows (e.g. "Red women's trail-running shirt, back view"). Most shop systems have an alt-text field on the image.

    • Shop unreachable

      We tell you as soon as your shop stops responding, and again when it is back.

  4. In the client conversation

    Show what your work has achieved

    Your client gets the report for their workspace every Monday. In the conversation you show the history over one year and how their shop compares with up to 5 competitors.

    • Fixed, new, back again: every week in black and white
    • History over one year and 5 competitors per shop

    From ShopWatch · Monday morningYour three levers for Example Fashion Ltd

    Sample

    ShopWatch Scoreexample-fashion.com, one year

    Sample

    Your last 24 measurements: 64 to 83 score points.

What Agency costs

One base price with 5 shops, then €50 per further client shop. Team members and client access are always included.

Agency
€250 /mo excl. VAT Or €2,400 a year, 20 % cheaper.

For agencies and freelancers who look after several client shops.

Start with Agency
  • 5 shops included, every further one €50 a month
  • Unlimited workspaces for your clients
  • Team members and roles, invitation by e-mail
  • History over one year per shop
  • 5 competitors compared per shop
  • All actions, all e-mail alerts, availability every minute
What more clients cost
You pay per monitored shop, not per person. Workspaces and invitations cost nothing.
5 client shops€250 a month
8 client shops€400 a month
12 client shops€600 a month
20 client shops€1,000 a month

Net, monthly. A shop that sits in several of your workspaces counts once.

Compare all plans →

Questions from agencies

What does my client see when I invite them?

As a user they see only the workspace you invite them to: its shops, actions and history. They do not see other clients, and they cannot manage members. Every Monday they get the weekly report for their workspace.

Do I pay for colleagues or my clients' access?

No. You are billed per unique shop in your account, not per person. Invite as many colleagues and contacts as you need.

Can I check a prospect's shop before they are a client?

Yes. The free check needs no account and works for any shop address. The result is ready after about 90 seconds and can be shared by link.

What does a further client shop cost?

Agency includes 5 shops. Every further one costs €50 a month, prorated from the day you add it. Remove a shop and your next invoice drops. Creating workspaces is free.

Do I need access to my clients' shop system?

No. The shop's address is enough. No plugin, no code, no login at the client. It works with Shopify, WooCommerce, Shopware and most other systems.

Can I use ShopWatch under my own name?

Not yet. Reports and dashboards run under the ShopWatch name today, and there is no custom logo or white-label. Dashboards under your agency's name are on our roadmap, and we are not promising a date yet. See the roadmap

Your next client starts with a check

Check a shop for free, or start straight away with Agency and your first client workspace.